Privacy Policy | Lumena Automation

Last Updated: 05 May 2026

Lumena Automation ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

Personal Information (name, email, phone)
Account credentials
Usage data (logs, activity)
Device and browser information

2. How We Use Information

To provide and improve services
To communicate with users
For billing and support
For security and fraud prevention

3. Data Storage

Your data is stored securely on cloud servers. We use industry-standard security practices to protect your information.

4. Data Sharing

We do NOT sell your data.

We may share data with:

Payment processors
Legal authorities if required

5. Cookies

We use cookies for:

Login sessions
Analytics
User preferences

6. Data Retention

We retain data as long as necessary to provide services or comply with legal obligations.

7. User Rights

Request access to your data
Request deletion of your data
Update or correct your information

8. Security

We implement encryption, secure authentication, and access controls to protect your data.

9. Third-Party Services

We may integrate third-party services such as payment gateways and analytics providers.

10. Children's Privacy

Our services are not intended for users under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services means you accept those changes.

12. Contact

Email: support@lumenaautomation.co.in
Website: https://lumenaautomation.co.in