Refund Policy

Last Updated: 05 May 2026

This Refund Policy applies to services offered by Lumena Automation and its products, including Budget Manager.

1. Free Trial

If a free trial is offered, users are encouraged to evaluate the product during this period before making any purchase decision.

2. No Refund Policy

• All payments are non-refundable unless explicitly stated otherwise.
• No refunds will be provided for partial usage, unused time, or subscription downgrades.

3. Exceptions

Refunds may be considered only under the following conditions:

• Duplicate or accidental payment
• Critical technical issue preventing service usage, unresolved by our support team

4. Cancellation

• Users may cancel their subscription at any time.
• Cancellation prevents future billing cycles.
• Access remains active until the end of the current billing period.

5. Payment Disputes

We strongly recommend contacting our support team before initiating disputes with payment providers to allow us to resolve the issue promptly.

6. Contact

Email: support@lumenaautomation.co.in
Website: https://lumenaautomation.co.in